Privacy Policy Statement

At Ingenuity Works Inc. and/or Ingenuity Works Canada Inc. ("Ingenuity Works" "we", "our" or "us" ), safeguarding your privacy is integral to our commitment to providing excellent service. This privacy policy outlines how we protect and use your personal information. By using our services, you agree to the terms of this policy.

1. Protection of Personal Information:
Ingenuity Works is dedicated to safeguarding the confidentiality of any information transmitted over our network. We ensure the responsible use of information customers may reasonably expect to be kept private.

2. Use of Personal Information:
We will maintain the confidentiality of the personal information you provide to us and use it only to support your customer relationship with Ingenuity Works. This includes using the information to provide personalized products and services to meet your needs.

3. Privacy Principles:
In supporting your privacy rights, Ingenuity Works adheres to the following principles:

Safeguarding Access: We protect customer information from unauthorized access.
Opt-Out Requests: We honor requests to remove customer names from telephone, email, or mail solicitation lists.
Data Accuracy: We strive to keep customer records current and accurate.
Necessity: We collect, maintain, and use only necessary customer information for providing helpful and personalized products and services.
Confidentiality in Partnerships: We maintain the confidentiality of customer information when collaborating with other companies.
Account Information Requests: We honor requests from customers for account information that we have about them.

4. Privacy Code:
In support of our commitment to privacy, we have adopted a Privacy Code to guide business decisions and earn the trust of our customers. These principles seek to balance the application of information age technologies with consumer privacy concerns.

Accountability: Ingenuity Works is responsible for personal information under its control and designates individuals accountable for compliance.
Identifying Purposes: The purposes for collecting personal information shall be identified at or before the time of collection.
Consent: The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.
Limiting Collection: The collection of personal information shall be limited to that which is necessary for the identified purposes.
Limiting Use, Disclosure, and Retention: Personal information will only be used or disclosed for the purposes for which it was originally collected, unless the individual provides consent or such use is required by law. We retain personal information only for as long as necessary to fulfill those purposes. To maintain data security and integrity, inactive accounts may be deleted after a period of two years of non-use.
Accuracy: Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
Challenging Compliance: Individuals shall be able to address a challenge concerning compliance with the principles to the designated individuals accountable for compliance.
Breach of Privacy or Security: In the case of a privacy or security breach, affected customers will be notified by email.

5. Notification of Material Changes:
In the event of any material changes to this privacy policy, we will notify users through prominent means, such as email or a notice on our website. Users will have the opportunity to review and consent to the updated policy.